Platform Servicing Updates & FAQs

You can begin making loan payments as of 2/15/23, however there will be a grace period  through 3/15/23 to get caught up as we get everything rolling again. Loan terms can also be extended to roll in the previous missed payments to the end of the term. If you are interested in this option, please reach out to the Lending Ops team via email and [email protected].

PLEASE NOTE for California residents: SALT Lending’s California Financing Law license is suspended, and therefore it is unable to process payments for California borrowers at this time. Please see the announcement here for further information.

There is a grace period  through 3/15/23 and if we do not receive any payments, we will liquidate collateral.

Yes, if needed, your specific wire instructions are located in the payment tab of your account.

PLEASE NOTE for California residents: SALT Lending’s California Financing Law license is suspended, and therefore it is unable to process payments for California borrowers at this time. Please see the announcement here for further information.

Please reach out to [email protected] regarding the process of new loan origination.

While we will start taking new withdrawal requests, withdrawal requests will be processed in the order in which they are received and, as with loan originations, there is already a backlog from before the pause. We expect to be processing transactions normally by the end of March. The team will be reaching out directly to those with pending and new withdrawals to coordinate timing.

Margin calls, Stabilizations and Conversions will be re-enabled as normal effective 3/22/2023. If your loan is in a margin call state already, please reach out to [email protected] to work on a resolution.

Margin calls, Stabilizations and Conversions will be re-enabled as normal effective 2/28/2023. If your loan is in a margin call state already, please reach out to [email protected] to work on a resolution.

In order for SALT to manage its digital asset operations, such as stabilizations/conversions, ensuring liquidity, and managing price risk, it maintains digital asset management operations through various exchanges and liquidity counterparties. In this case, one of the exchanges was FTX.

SALT is engaging legal counsel and other professional advisors to advise it during the FTX bankruptcy process.

As set forth in your Loan and Security Agreement and Risk Disclosure, after deposit, your blockchain asset collateral may be pledged or otherwise used (“rehypothecated”) in our capital facilities and trusted cryptocurrency derivative markets to facilitate hedging strategies or raise lending capital. SALT regularly monitors such transactions in order to maintain sufficient available capital for purposes of servicing our loans. SALT maintains all assets that are not rehypothecated with a third-party wallet provider, Fireblocks.

To help ensure that all customers are receiving the same updates, we have established an online form to collect your questions going forward.