We're here to helpTechnical Issue?
Need help with your loan?
Our experienced lending professionals make the loan process easy. We will answer your questions, define your needs and help you see if a SALT loan is right for you.
+1 (720) 457-2288
Need help with your account?
If you have any general questions, or need technical assistance, our global support professionals are available to help from Monday-Friday 9AM-5PM MST.
Submit a TicketSubmit Now
Frequently Asked QuestionsSee More FAQs
Borrowers in certain jurisdictions can expect approval within as little as 24 hours. The origination of each loan will vary from case to case and is largely dependent on your jurisdiction and loan type (business or personal). We are being very careful and meticulous with every step of the process to ensure a safe, trustworthy, and compliant process.
Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Pax Gold, Paxos Standard, USDC, True USD, and SALT Token.
At this time we are servicing loans in select states in the United States, Canada, Brazil, Hong Kong, New Zealand, Puerto Rico, United Arab Emirates, Vietnam, Switzerland, and the United Kingdom. We plan to expand our geographic reach as soon as possible. Your ability to set up an account with SALT may be subject to additional geographic constraints.
Our first product is a dollar-denominated loan that is collateralized by cryptocurrencies. As we onboard new products, our members will be able to borrow in a number of national currencies and cryptocurrencies.
As part of SALT’s Know-Your-Customer, Anti-Money Laundering & Suitability requirements, a verified identification document may be required. We recommend uploading a photo of your valid passport, drivers license or another government-issued document. If the document does not have a photo ID, please upload a photo of yourself holding this document. You will receive a notification on the SALT Platform if there are any issues with your identification documents. Please allow a minimum of 24 hours for us to perform verification. SALT is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our Platform accurate, confidential, secure and private. As part of our business, we are required to verify the identity of members who apply for a financial product through our platform.